For the past several years, we’ve used our cellular dialer powered by as our preferred alarm monitoring method. Cellular monitoring allows us to monitor customers’ security systems without the use of traditional phone lines. This allows us to offer unique security benefits. For starters, our customers can cancel their phone service without affecting their monitoring. This is because cell dialers use cellular communication, rather than phone lines, to monitor your alarm. In addition to cutting the cost associated with phone lines, this feature provides additional security as well. Burglars often cut their victims’ phone lines before attempting a break-in. Now, we can offer security against this attack through this cellular dialer. We can use this monitoring service for both residential and commercial customers. In this post, we will focus on commercial security features for those looking to add security to a business.

We will begin by sharing how our interactive monitoring options can enhance your business’s security. Additionally, we will look at how you can use this service to add and track user codes. From there, we will introduce alerts. We will share several examples of alert options to demonstrate how they could work in your application. Finally, we’ll share how gives you the ability to add smart security devices to your business. Now, let’s get started with a look at the power of interactive alarm monitoring.

Added Security Through Interactive Controls

As we pointed out earlier, our dialer uses cellular communication to communicate with our central station. This gives it the ability to send direct messages to our central station upon alarm activation without relying on traditional phone lines. As an added bonus, our cellular dialer can also communicate directly with your smartphone. When we discuss “interactive alarm monitoring,” we are referring to this unique connection between your phone and your alarm. This connection creates several layers of security that we will discuss in this post. First and foremost, this connection between your alarm and phone allows you to control your alarm with an app.

A hand holding a phone open to the app

Interactive cellular monitoring through allows users to control their alarm through a cell phone app and receive important alarm alerts on their cell phones.

After creating an account, our customers can use the app to remotely arm and disarm their security system. Therefore, you will never drive home from work and have to wonder if you set your alarm. Now, you can simply pick up your phone and check your alarm’s status! If you did forget to arm your business, you can do so with the press of a button. Additionally, interactive monitoring comes with the ability to add and track employee alarm codes remotely as well. Let’s take a look at how this feature can add both convenience and security.

Easy Employee Code Programming and Tracking

A few years back, we created a post sharing 5 Security System Use Tips. As part of that post, we recommended programming different alarm codes for everyone who might use your alarm system. As part if this process, we also recommend diligently deleting codes that are no longer needed. Doing this can provide extra security. After all, you wouldn’t want ex-employees or contractors who you no longer need to access your building to have a means to turn your security system off.

Unfortunately, keeping track of user codes and maintaining them can prove daunting. Many business owners keep unwieldy spreadsheets that they attempt to keep up to date, but often fall behind doing so. This can lead to security issues down the road. Furthermore, the process for adding and deleting user codes using a regular alarm keypad involves multi-step alarm programming. In fact, many of our customers forget how to complete these steps after time. The time and effort required in manually inputting and deleting codes, mixed with the tedium of tracking which codes “belong” to which employees and contractors, frustrates many alarm customers.

A man looking at reports on a tablet alerts can help you track the comings and goings of your employees within your business.

Fortunately, our customers do not experience this frustration. Interactive monitoring allows our customers to add and delete user codes remotely. This takes away all of the time-consuming programming involved with code maintenance. Furthermore, the app keeps track of the names associated with these codes for you when you create them. This allows you to create, delete, and track alarm users all at one time with minimal effort! Now, let’s see how commercial security helps keep you “in the know” regarding alarm activity.

Customizable Alarm Activity Alerts

Business owners often purchase security to provide peace of mind while away from the office. Interactive security can help offer this peace of mind in unique ways. In addition to the ability to control an alarm remotely, interactive monitoring also allows users to create customizable activty alerts. For example, most customers opt in for alerts created by emergency alarm activations. Furthermore, low sensor batteries and system arming and disarming events can also create notifications.

Moreover, you can even create notifications for alarm events that do not happen. For example, you may expect someone to show up, disarm the security system, and open your business every morning by 9am. allows you to receive an alert if your alarm stays armed past the expected opening time. At that point, you can call the employee you expected to show up to inquire about their whereabouts. Likewise, you can receive an alert if the alarm does not get armed after closing time. This allows you to see if someone stayed to work late or if your employees failed to disarm the system. As we mentioned before, in this case you can simply arm the system using your phone. Next, let’s see how adding our cellular dialer allows you to create extra security with smart devices.

A Platform for Smart Security Devices

Smart security devices can enhance your business’s security plan in a number of ways. For example, smart locks allow you to provide keyless, code-based entry to users instead of copying keys. Furthermore, they also allow you to lock and unlock doors remotely. Smart thermostats make a popular addition to businesses of any size due to the noteworthy energy savings that comes from the ability to remotely control your property’s temperature and set up temperature schedules. These devices keep your office comfortable at all times while still allowing for efficient heating.

An app home screen

The app provides users with interactive control over their alarm, as well as any smart appliances they connect to their security system.

So what do smart security devices have to do with Well, as it turns out, quite a bit! Our cell dialer acts as a Z-Wave smart automation hub. This allows all smart devices on the Z-Wave platform to communicate with our cell dialer. In turn, this also allows you to control smart devices using the same app that you use to control your alarm system. For more details about adding commercial smart security, check out our Smart Technology Security Solutions for Your Business.

Using Commercial Security Features to Your Advantage

We hope that this post helps you see how commercial security can work for your own business. Additionally, we encourage you to contact us with any questions you may have. We work with businesses on a regular basis to install the latest and greatest in security technology. Our offerings make a great fit for any business security plan. We also offer free site surveys to both new and existing commercial customers. This allows us to visit your business and create a specific plan to create additional security on your property. While on site, we can address any concerns you have and make suggestions based on our own observations. Together, we can create a plan to keep you, your business, and your employees as safe and secure as possible.